Security &Compliance
Your health data deserves the highest level of protection. We implement enterprise-grade security measures and maintain strict compliance with healthcare regulations to keep your information safe.
Comprehensive Security Features
Multiple layers of security protect your data at every level
All data is encrypted using AES-256 encryption both in transit and at rest
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- Zero-knowledge architecture
- Client-side encryption keys
Multiple layers of authentication to protect your account
- SMS and email verification
- Authenticator app support
- Biometric authentication
- Hardware security keys
Enterprise-grade infrastructure with 99.9% uptime guarantee
- SOC 2 Type II certified data centers
- 24/7 security monitoring
- Redundant backup systems
- DDoS protection
Granular permissions and role-based access controls
- Role-based permissions
- Temporary access grants
- Audit trail logging
- Automatic session timeouts
Your data remains private and is never shared without permission
- No data mining or selling
- Minimal data collection
- User-controlled sharing
- Right to data deletion
Full compliance with healthcare and privacy regulations
- HIPAA compliant
- GDPR compliant
- SOC 2 Type II certified
- Regular compliance audits
Certifications & Compliance
We maintain the highest standards of compliance and security certification
HIPAA
Health Insurance Portability and Accountability Act
SOC 2 Type II
Service Organization Control 2
GDPR
General Data Protection Regulation
ISO 27001
Information Security Management
Security Practices
Our comprehensive approach to security covers every aspect of data protection
- Regular security audits and penetration testing
- Automated vulnerability scanning
- Secure code review processes
- Data loss prevention (DLP) systems
- Principle of least privilege
- Regular access reviews
- Automated deprovisioning
- Privileged access management
- 24/7 security operations center
- Incident response team
- Automated threat detection
- Breach notification procedures
- Background checks for all employees
- Regular security training
- Confidentiality agreements
- Security awareness programs
Our Security Journey
Continuous improvement and evolution of our security measures
SOC 2 Type II Certification
Achieved SOC 2 Type II certification demonstrating our commitment to security controls and processes.
HIPAA Compliance Implementation
Full HIPAA compliance implementation with comprehensive Business Associate Agreements.
ISO 27001 Certification
Working towards ISO 27001 certification for international information security standards.
Zero Trust Architecture
Implementation of zero trust security model for enhanced protection.
Security FAQ
Common questions about our security measures and data protection
How is my data encrypted?
We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Your data is encrypted before it leaves your device and remains encrypted in our systems. We implement a zero-knowledge architecture where even our systems cannot access your unencrypted data without your authentication.
Who has access to my medical records?
Only you have access to your complete medical records. Healthcare providers you explicitly share with can only access the specific records you authorize. Our staff cannot access your medical data, and we implement strict role-based access controls for all system access.
How do you handle data breaches?
We have a comprehensive incident response plan that includes immediate containment, assessment, and notification procedures. In the unlikely event of a breach, we would notify affected users within 72 hours and provide detailed information about the incident and our response.
Where is my data stored?
Your data is stored in SOC 2 Type II certified data centers with 24/7 security monitoring, redundant systems, and strict physical access controls. All data centers are located in jurisdictions with strong privacy laws.
Can I delete my data?
Yes, you have complete control over your data. You can delete specific records or your entire account at any time. When you delete data, it is permanently removed from our systems and cannot be recovered.
How do you verify healthcare providers?
We implement a comprehensive verification process for healthcare providers, including license verification, credential checks, and ongoing monitoring. Providers must undergo a thorough vetting process before they can access our platform.
Have Security Questions?
Our security team is here to help. Contact us for any security-related questions or to report security concerns.
For security vulnerabilities, please email: security@medikeeps.com
Response time: Within 24 hours for security issues