Help & Support

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Find answers, tutorials, and support for all your MediKeeps questions. We're here to help you get the most out of your health record management.

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Video Tutorials

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Popular Articles

Most viewed help articles this week

Getting Started

How to upload medical records

3 min read
Sharing & Privacy

Sharing records with your doctor

5 min read
Sharing & Privacy

Setting up emergency contacts

4 min read
Security & Compliance

Understanding our security measures

7 min read
Mobile App

Mobile app installation guide

2 min read
Billing & Plans

Upgrading to premium plans

3 min read

Browse by Category

Find detailed guides and tutorials organized by topic

Getting Started
  • Creating your MediKeeps account
  • Uploading your first medical record
  • Setting up family members
  • Mobile app installation guide
  • Account verification process
Document Management
  • Organizing your medical records
  • Using tags and categories
  • Searching through documents
  • Document version control
  • Bulk upload features
Sharing & Privacy
  • Sharing records with family
  • Healthcare provider access
  • Emergency contact setup
  • Permission management
  • Revoking access rights
Security & Compliance
  • Understanding HIPAA compliance
  • Two-factor authentication
  • Data encryption explained
  • Security best practices
  • Account security settings
Mobile App
  • Mobile app features overview
  • Offline access setup
  • Camera document scanning
  • Push notification settings
  • Syncing across devices
Billing & Plans
  • Understanding pricing plans
  • Upgrading your account
  • Payment methods
  • Billing cycle information
  • Cancellation process

Quick Actions

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Download Mobile App

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Account Settings

Manage your account, privacy, and security settings

Video Tutorials

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Community Forum

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Still Need Help?

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