MediKeeps Frequently Asked Questions

Question 1

How secure is my health data?

Accepted Answer

Your data is protected with bank-level security including end-to-end encryption, secure data centers, and regular security audits. We are fully HIPAA compliant.

Question 2

How much does MediKeeps cost?

Accepted Answer

We offer a free plan with 1GB storage and basic features. Premium plans start at $9.99/month for individuals and $19.99/month for families with unlimited storage.

Question 3

Can I share records with my doctor?

Accepted Answer

Yes, you can securely share specific documents or entire folders with healthcare providers by entering their email address with granular permissions.

Question 4

Is there a mobile app?

Accepted Answer

Yes! Our mobile apps for iOS and Android provide full access to your health records with offline access to critical documents.

Frequently Asked Questions

Getting Started

Security & Privacy

Sharing & Collaboration

Mobile & Access

Billing & Plans

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Frequently Asked Questions

Getting Started

How do I create a MediKeeps account?

What types of medical records can I upload?

Is there a limit to how many records I can store?

How do I organize my medical records?

Security & Privacy

How secure is my health information?

Who can access my medical records?

What happens if I forget my password?

Do you sell my health data?

Sharing & Collaboration

How do I share records with my doctor?

Can family members access my records?

How do emergency contacts work?

Can I collaborate with multiple healthcare providers?

Mobile & Access

Is there a mobile app?

Can I access my records offline?

How do I upload documents from my phone?

Can I receive medication reminders?